We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Nov 2019 21:33
As in the photo. soft. Comfortable as sneakers. just insulated. in the winter here and does not smell. from + 5 the most it is no more. how to wear will be the question?
18 Nov 2019 13:57
The shoes are very nice.But maybe better to size up..
18 Nov 2019 03:55
Item received many thanks
18 Nov 2019 01:28
The one with fur fits to size, the one without its one size biger
17 Nov 2019 11:21
Reached for a month in the post-mat, there are no sizes on the shoes, measured the foot wrote to the store just in case that order at the size of the foot 26,5 cm wrote 8,5 or 9, ordered the last, came on the insole 28,5 cm, I do not know maybe the seller was wrong and wrong sent, maybe the table does not match, there are no sizes on the shoes.
17 Nov 2019 07:46
Goods as described. Very comfortable to wear. Price Performance ratio is Okay.
15 Nov 2019 09:30
Shoes went to Peter 10 days. All as in the picture. Soft as slippers, the sole is soft. My husband liked it. On a wide leg perfectly, took the size 9 (43), on the size 42 Russian. It was possible to take less, there is a stock on a thick sock.
13 Nov 2019 00:26
12 Nov 2019 16:24
Looks very much even nothing. Sit well. The fur inside of course climbs a little and looks so, but for this price is good. The size of the foot I have 27,5 cm
12 Nov 2019 01:12
While undressed, look expensive!)))
8 Nov 2019 13:15
Very nice shoes. Size really very normally, I took a size more according to some comments and they are a little too big a foot a little wide...
8 Nov 2019 01:47
Cheap price. You can buy real leather shoes. It's great. I recommend
8 Nov 2019 01:45
I love shoes. It's still real leather. I'll buy it again next time
7 Nov 2019 04:03
Size store is not the one sent
28 Oct 2019 09:30
Everything is in order and size and style and color.
27 Oct 2019 00:38
Boots are good, comfortable, the size ordered according to the Chinese ruler 9.5 (44 size), but I wear 45 (the length of my foot is 27,5 cm), still came up perfectly (but it's on a thin sock). I ordered with fur inside, everything came right, there was a month (minus 3 days) to Krasnoyarsk. Received at the post of Russia. The only thing, even with fur inside these shoes are not for Russian frosts, especially in Siberia. The sole is too low and the rubber is too soft, besides they are rag by themselves, so the cold in the minus temperature they will pass so and so. For Siberian autumn and spring, it is desirable for dry weather, if wet weather, it is better to spray them special. Aerosol. I recommend.
24 Oct 2019 23:38
No words, for autumn cool. The store is good. The only thing with delivery Long went to Astana
18 Oct 2019 20:17
Quite decent bots, of course not the skin, even near the skin did not lie, but sewing and style for five, it is not very convenient to wear them as socks but you can get used to it, after the third,) on the legs look great, but these bots for the winter will come down for the Krasnodar Territory, and for Khabarovsk need leather and with real fur. I bought myself just for the style, in the early autumn. For this and recommend.
18 Oct 2019 08:40
Fast shipping. The first impression of shoes is satisfactory, I'll see how to behave when you wear... the store recommend *****
10 Oct 2019 03:01
Only here is the smell, as if a new rubber for the car bought. I hope it disappears.
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