We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
17 Aug 2020 04:18
Особенно легкий и удобный! рекомендовать
10 Aug 2020 05:06
They are very nice, comfortable, well sized and arrived in Spain in just 10 days! I love them, thank you salesman
7 Aug 2020 10:12
On the recommendation of the store I ordered 37 size, which is very suitable and the shoes are very comfortable. Thank you
1 Aug 2020 08:16
Very satisfied with this purchase. The parcel arrived quickly, in very good condition. No size problem, the size was good, according to the order measurements. Now, to see the use, in time. Recommended purchase.
31 Jul 2020 10:06
Lovely shoe style. Fast ship. Thankyou dear store.
25 Jul 2020 13:20
Excellent sandals. Better than expected. Good footbed, good sole. The only thing maybe not long holds is the thin Velcro. Fast delivery. Best store.
26 Jun 2020 02:55
23 Jun 2020 04:35
Great, thank you!
13 Jun 2020 03:39
Shipping fast. Shoes comfortable. Size in size.
30 May 2020 06:45
Very nice and comfortable sandals!
21 May 2020 09:10
Fast delivered. Everything as it was described.
13 May 2020 04:38
Very cute and comfortable. Received before set time. Service excellent
12 Apr 2020 19:03
The bottom of the shoe is very comfortable to wear. This is a pair of sandals that are worthy of price. It will not be uncomfortable for a long time. I recommend this.
3 Apr 2020 07:34
Excellent comfortable sandal and extremely fast delivery, well done
18 Mar 2020 23:45
Quick ship. Item as pictured
6 Feb 2020 03:16
Gorgeous and they fit great! I'm very happy, thank you so much for having a size 41! I will buy more shoes.
14 Jan 2020 09:32
Unfortunately these sandals are too wide.
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