SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
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| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mytopfit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mytopfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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| Buyer | Real customer reviews | |
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N***a  |
4 Mar 2020 03:20 Excellent Large and voluminous handkerchief! Soft, keeps the shape. The print is symmetrical, there are no leads. Color, as in the photo. Light squares are not very light, gray-beige. I need it. 
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A***k  |
3 Mar 2020 00:46 Beautiful scarves. Great workmanship. Mainly warm. Triangular shape. Express shipping. Ordered 20.02. Have reached 03.03 to Poland. Free shipping elastic hair band. 
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S***m |
9 Feb 2020 20:15 Hello, the shawls came for 23 days before. Kemerovo. Shawls are very soft, warm. Washed in hand. Shawls did not deform, did not lose their color. I am happy with the purchase, I recommend the store. 
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O***a |
8 Feb 2020 02:21 Cool scarves, soft, pleasant to the body. The coloring is muffled. The order is satisfied. Delivery is fast. The store put a gift-gum for hair. Thank you. I recommend the product and the seller. 
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L***a  |
30 Jan 2020 03:19 The color conquered me, the color is not white but beige. It looks presentable and not cheap. To everything is suitable such coloring, the head also looks super! Delivery bullet! 
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R***r |
28 Jan 2020 11:05 Nice, soft and light scarf! ordered in 3 colors. All as in the photo of the store. Took for 247 rubles. I left myself in one color, the rest gave. I'm happy. To the body is pleasant. Looks not bad. 
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M***j |
28 Jan 2020 03:45 The handkerchief is soft, odorless. The parcel came early. Seller recommend 
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S***f |
27 Jan 2020 07:51 Delivery 2 months to Yaroslavl, the color is different from the picture on AliExpress, the fabric is pricked slightly, the size is good, in general will go 
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I***r  |
25 Jan 2020 10:37 Scarf very beautiful lovely really recommended. The T-shaped rectangle but Triangle. But really pretty ונח! Thanks to the store! |
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R***a |
25 Jan 2020 06:37 Shipping super fast, 10 days. Soft, pleasant to the touch. Electrified, but this is fixable antistatic. Purchase is happy, super, yes, and a small surprise rubber for Wolves as a gift. Thanks to the store. 
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Customer |
24 Jan 2020 01:17 Girls is a find, a handkerchief is super. The color is gentle, soft handkerchief. The form is cool. I'll order another 
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I***r |
22 Jan 2020 05:52 Unfortunately, did not receive, but the store returned the money! |
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G***k |
22 Jan 2020 01:33 Came in time. A little electrified. The color is slightly different from the claimed in the photo, but the coloring is what I ordered. Very pleasant to the body, and despite the fact that thin enough-very warm. I liked it. I recommend. 
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F*** |
17 Jan 2020 00:32 Good morning, delivered quickly enough. The scarf itself is warm and voluminous, well, the material corresponds to the cost. 
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A***t |
16 Jan 2020 09:21 The product is good, though thin, but it is very pleasant to feel, took 5 different at once. Came 6 apparently one of them the store put as a gift, for which he is very grateful, also put a rubber for hair. Definitely recommend. 
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O***a |
14 Jan 2020 06:03 The scarf is long-awaited in all senses of this word, based on the comments that there will be a fast delivery, so I ordered it. But in fact I ordered 11.11 took today 14.01, the period of protection has expired, opened a dispute, the store asked a couple of days to wait and the truth today brought a notification. And by the way, it's half a scarf, I put a photo, but it's better for me, I ordered under a fur coat with a high collar, so bulky will not be in the throat area 
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I***d |
12 Jan 2020 05:52 Delivery 40 days. The color differs from the store's photo. The top color is not blue, but light gray. sorry! 
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R***a |
11 Jan 2020 07:45 Winter scarf scarf I order already 2. the color is bright, he himself is a huge size. As a gift put an elastic band for hair, which is very nice). He went to the Kaluga region for a month. 
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M***A |
10 Jan 2020 06:16 Plaid przepiękna. Long standby time (kupiona 11.11 and delivered 10.01). Recommend 
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H***v |
10 Jan 2020 02:07 Delivered to Kursk in 35 days. Triangular, on the one hand is not very neat Overlock, there are no other edges, the material is pleasant to the touch. Thank you for a small gift. 
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Customer |
8 Jan 2020 11:37 Packaged well, no Brzydkiego smell. Recommend colors as the photo. Extra gift in the form of rubber bands 
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N***a |
26 Dec 2019 08:34 Order to Hmao was about a month. The material is soft, does not prick, does not smell. To the body is pleasant. In general, the purchase is satisfied. Also, the rubber band was given;))) a trifle, but nice :) 
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Customer  |
18 Dec 2019 04:23 Beautiful, soft and warm 
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A***a |
22 Nov 2019 07:40 It was 2 months to Peter. but I ordered the second time. Very soft, warm and beautiful. 
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K***a |
16 Nov 2019 03:33 Enough good material, my view good scarf, for winter may be too thin. 
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G***r |
17 Oct 2019 05:31 Perfect 
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F***b |
3 Oct 2019 05:26 Beautiful Love thank you 
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H***r |
2 Oct 2019 11:18 The scarf is warm and soft. Very satisfied with the purchase! 
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L***a |
15 Sep 2019 07:54 Scarf super delivery to crimea fast, the scarf itself is soft odorless large and pleasant to the body. 
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M***m |
14 Sep 2019 10:27 Thank you! Super fast shipping, track tracked completely, shawls are very soft, acrylic. Thanks to the store for the rubber bands. I liked everything! I recommend 
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A***a |
14 Sep 2019 09:01 The handkerchief is good. Soft, quite warm, but thin, and the wind, of course, blows. B + 12c was warm. At a lower temperature, of course, you need a jacket with a collar. When unpacking, there was a bad smell, like gum, so it is better to wash or at least inflate (if you wash once). As a gift put two elastic bands, as i ordered two scarves. Purchase satisfied. 
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J***p |
13 Sep 2019 10:26 Very satisfied. Thank you very much. |
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Customer |
12 Sep 2019 20:25 A good big scarf is not very bright but i need it. 
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J*** |
7 Sep 2019 13:20 thinner than expected but still seems warm. nice size and color. thanks for gift. 
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Customer |
3 Sep 2019 09:16 The handkerchief is soft, very pleasant, the colors are gentle. I recommend to buy. Seller many thanks for the small gift. Nice 
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E***z |
1 Sep 2019 12:45 love this scarfs, I got 5 of them already, different colors. soft and cute. thin and light. amazing!! |
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A***a |
29 Aug 2019 04:34 Scarf is soft beautiful, as a gift gave an elastic band for hair. 
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E***a |
27 Aug 2019 01:28 Great scarf. Warm. Soft. the store put a gift. Delivery as stated. I recommend. 
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I***n |
8 Aug 2019 08:21 The scarf is very nice, warm and soft. Just like in the picture. Thank you. |
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Customer |
22 Mar 2019 06:09 Very cute handkerchief, large, soft and cozy. Thanks to the store for the gift, two very beautiful hair bands. Delivery a little more than a month. |
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