SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mytopfit (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mytopfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (19) |
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4 Stars (0) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews | |
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M***o  |
23 Apr 2020 05:52 Gloves are not bad. Light and breathable, just for the warm season and the hall. I take it for the second time, the first pair lasted about a year of permanent classes in the hall and on the street. Delivery to Kazakhstan about 3.5 weeks |
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A***I  |
16 Apr 2020 07:21 Great training gloves. I already ordered the same pair last year and I am fully satisfied. Great product and great store. 
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A***v  |
5 Apr 2020 08:23 Gloves are excellent many times ordered but these did not come back the money 
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D***s  |
23 Mar 2020 15:44 Gloves meet its role, I I use them for gym 
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M***z  |
21 Mar 2020 11:34 Such as description, model (type 2) without problems and thanks for the extra bag. 
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Customer |
20 Mar 2020 01:32 Everything is fine. I order a second time. Enough for 1 year of constant training. Comfortable. Long did not send for clear reasons. But as in China took control of the virus, the store immediately sent the goods. I advise you. |
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R***a |
1 Mar 2020 08:48 The best gloves I 've ever tried. For this price outside competition 
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A***y  |
28 Feb 2020 04:22 comfortable 
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A***n |
12 Feb 2020 03:57 Nice gloves. I use two months until they broke! How to break-I will add a tip!) 
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N***n |
23 Jan 2020 12:24 Came in a branded package, complete with a bag for them. Everything is neat, nice.) I thought that they would be denser on the hand (the size is smaller), but still really liked. Thank you) |
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A***v |
15 Jan 2020 23:01 Nothing like 
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Customer |
11 Jan 2020 12:50 Took her husband size L, came up perfectly. I recommend. The description corresponds. Took for 418 rubles. 
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M***m |
7 Jan 2020 23:43 Thanks a lot to the store. the seller is responsible for the sale. worry for your authority. you can safely take the goods from him. 
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M***W |
16 Dec 2019 04:19 Very cool gloves, well lie on your hand. Fast shipping, recommend Salesman;) 
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F***k  |
6 Dec 2019 13:35 Thank you so much for the Send 
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A***s  |
27 Nov 2019 03:40 Very good furniture product. Size M a little small for me But fit on my hands because they are elastic in part. To buy back size L when spoil these. 
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O***h  |
20 Nov 2019 02:07 Delivery to Kiev for 24 days, light, you can Brothers on the River menshi 
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S***z |
23 Oct 2019 16:25 Excellent product. Very fresh and comfortable. 
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O***r |
17 Oct 2019 04:35 Super! Really liked! Light, breathable, very easy to remove. I recommend! 
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